ABOUT AUTHOR
Leading Loyalty: Cracking the Code to Customer Devotion
Ordinary happens. Extraordinary is a choice.
Leena Rinne is FranklinCovey’s Vice President of Consulting. She oversees hiring, development, and management of FranklinCovey’s world class consultant team and is responsible for the ongoing high quality delivery of its programs and solutions. Leena spent six years as a FranklinCovey Senior Consultant, focused on individual effectiveness and leadership development. She worked with leaders from the C-suite to entry level managers to diagnose organizational gaps and develop solutions that achieved lasting change and measurable results.
Prior to consulting, Leena was FranklinCovey’s International Business Partner Lead, overseeing the operational support for 39 licensed partners globally. Leena was part of the Innovations team that developed several core content areas, including The 7 Habits of Highly Effective People, Signature Edition 4.0, and The 5 Choices to Extraordinary Productivity. She is co-author of the Wall Street Journal best-selling book, The 5 Choices: The Path to Extraordinary Productivity.
KEYNOTE
Embrace the proven principles of Leading Loyalty.
LEENA RINNE