Loyalty is earned one great experience at a time.
Sandy Rogers founded and leads FranklinCovey’s Loyalty Practice, a FranklinCovey offering which helps organizations increase customer and employee loyalty. He was previously Senior Vice President at Enterprise Rent-A-Car.
During his 14 years there, Sandy managed the turn-around of the London, England operation and led the teams that developed Enterprise’s marketing and fleet services strategies, the advertising campaign “Pick Enterprise…We’ll Pick You Up,” and the system for measuring and improving customer service across all branches.